Remote Diagnostics
K & M Computer Systems Ltd use remote diagnostics to analyse problems on client servers and resolve issues which can negate the need for our customers to pay for a call out.
This remedial service enables our system specialists to make a secure connection to your network for system monitoring, diagnostics and fault resolution.
The service includes:
| • resolution of e-mail issues | • backup check |
| • remote restore from backup | • server status check |
| • troubleshoot system | • user administration |
| • check hard disk space | • restart of essential services |
| • monitor system performance |
