Network Remote Support
A remote service enabling our system specialists to make a secure connection to your network for system monitoring, diagnostics and fault resolution.
We use remote diagnostics to analyse problems on client servers and PCs and to resolve issues, which can negate the need for a call out.
Typically, we can cover:
| • Business software advice | • Anti-virus protection | |
| • Microsoft operating systems | • File restore | |
| • Troubleshoot system | • User administration | |
| • PC remote control | • e-mail issues | |
| • Spam analysis | • Backup check and fault resolution | |
| • Server status | • Printing issues |
K&M Computer Systems Ltd
